IT Solutions for Southeast Accounting Firms:

Are You Sick and Tired Of Dealing With IT Service Providers That Are Impossible To Reach, Won't Follow Through, Can't Fix Things Right, and Nickel and Dime You For Everything That They Do?

If so, give us a call and let us show you what fast, friendly and highly-responsive outsourced IT services should be for your small to medium business: 478-387-0157

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What Every Business Owner Must Know About Hiring An Honest, Competent, Responsive And Fairly Priced Computer Consultant

Call Us Today At 478-387-0157

4 Reasons to Choose Pineland Cogentesto Support Your Computer Network

We don’t charge higher rates for after-hours work during tax season. We realize that you don’t work normal business hours during tax season. So, we add extended support hours during that time to make sure your systems are working when you are. And, we don’t charge overtime rates for after-hours work during tax season or when deploying updates to your critical systems during non-working hours throughout the year. Other IT firm’s DON’T provide after-hours support or, if they do, charge exorbitant rates for any support outside normal business hours.

We understand accounting firms. With over 50 years of collective experience supporting accounting firms, we have deep knowledge of accounting systems from vendors like Thomson Reuters, CCH, Intuit, Drake and Sage and are able to quickly resolve many problems without having to engage their technical support teams. We guarantee that we can reduce downtime and increase productivity through timely resolution of issues with these core systems.

We focus on protecting your client data. Securing your client data is our primary focus. Most IT firms only focus on fixing issues and patching systems. While we do provide those services, we are constantly evaluating new product offerings, training offerings and creative solutions to help you keep your systems and data protected from the ever-evolving cybercrime landscape. Cyber criminals are always designing new ways to compromise your systems and steal client data, so your IT services partner should be just as diligent in protecting your network.

We Guarantee 10-minute response time. If you have a critical network outage, we guarantee a 10-minute response time. For other, non-emergency issues, we guarantee that a friendly, local technician will be working to resolve your issue within 1 hour or less of your call or email. We put this guarantee in writing in every customer contract and consistently beat these service level agreements with an average response time of under 10 minutes. Most other IT firms DON’T guarantee response times in writing and take an average of 4-6 hours to respond. If your company has an average of 1 support request a week and it takes your technician 4 hours to respond each time, you’ll end up wasting 208 hours – or 8.6 weeks – WAITING on your technician to simply respond to your request; and that doesn’t account for the time it may take them to resolve the problem.

Our Services

Managed IT Services

We’ll manage all of your IT services for a flat-rate fee.

Network Security

Our solutions are fully scalable and available for a flat-rate fee.

Data Backup & Recovery

Prevent the unexpected from ruining your company.

VoIP Services

We'll make sure your communication needs are met.

A Message from Our CEO:

Maybe you’re concerned with the current rising costs of your IT services, or maybe you are just running short on time because of your expanding business and need to hand over the reins of some services to someone else. Whatever your reason, we can help you with quality IT services today.

Your business can save money and time today with Pineland Cogentes’ managed services, network solutions, IT support and more.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, we’re here to team up with you and your company for expert support.

So if your company is in the Southeast, Pineland Cogentes can help you today.

See what other business owners are saying about us…

Protects our clients’ data, Builds efficiencies in our processes

Our firm began using Pineland Cogentes at the founding of our practice, and the entire Pineland Cogentes team was instrumental in assisting us with creating and implementing our firm’s IT environment.  As our firm has grown, Pineland Cogentes continues to grow with us by offering solutions for our growing client base and our growing team.  As technology options have improved and security issues grab the headlines, the Pineland Cogentes team always brings new and useful strategies to our attention so that we may protect our clients’ data and build efficiencies in our processes.

We highly recommend Pineland Cogentes!

CPA
Barnett & Stegall, LLC
Marietta, Georgia
Pineland Cogentes
5 / 5 stars

You can trust Pineland Cogentes! 

Pineland Cogentes knows our business and the equipment that we have.  They assign technicians that are familiar with us to minimizing the learning curve from project to project.  I don’t feel that I have to be on hand for a project to get done and done correctly. The biggest benefit has been having a turn-key vendor for all of our IT needs. Our computers are crucial to doing our jobs and taking care of financing so knowing that you have an IT company like Pineland Cogentes that has your back is a massive relief. You can trust Pineland Cogentes and their team of technicians to handle all of your IT needs!

57 Gin LLC
Chief Financial Officer
Wrightsville, Georgia
Pineland Cogentes
5 / 5 stars

I would be hard pressed to find another IT company with as many customer-oriented attributes

We are so appreciative of the prompt, courteous service my office receives from Pineland Cogentes. Pineland Cogentes has been our IT service provider for almost 5 years now and it has truly been a pleasure dealing with their staff.  They are professional, extremely knowledgeable and friendly. The response time when I have an issue or question is super quick. I truly believe I would be hard pressed to find another IT company with as many customer-oriented attributes as Pineland Cogentes.

Our primary technician goes above and beyond to make sure we (the customer) are completely satisfied. He is always willing to explain things to one who is not as computer literate without making them feel inferior or incapable.

You can’t go wrong with Pineland Cogentes!  Give them a call today.

Washington County Tax Commissioner
Sandersville, Georgia
Pineland Cogentes
5 / 5 stars